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Customer Recommendations

We know that we are not being graded on effort here, only on results. We work hard everyday to make sure that our customers have the best experience possible, but if there is some place that we can improve or something that we can do better, then we want you to tell us about it.

If you are looking to hear what other people are saying about us and about the services that we provide, then all you have to do is look below. We can talk about ourselves until we are blue in the face, but it is your fellow customer who can sometimes be the true judge of a company.

anne holdorf
Leo in Sales has gone above and beyond to ensure we found the right vehicle for our needs (Jeep). He also worked to facilitate with Murdochs Trailer getting our hitch and receiver installed. Murdochs was also wonderful to work with!
10/09/2026
Dee Mireles
I would definitely recommend this place, I had an amazing experience all I did was text Nate tell him what I needed and I didn\'t even had to go sit all day and wait. He text back saying you are approved for this one and let me tell you you can trust him that he will offer you the best. He went above and beyond my expectations. Joanne helped me with paperwork and was even waiting for me outside when I got there. Very friendly and professional. I give them 10 Blessings
10/03/2026
Fidel R
I highly recommend Payne Alice. Leo and Jose were great during the order and purchase process of my Rubicon Rockslide Edition
09/23/2026
Jenn Spivey
They literally made the impossible, possible for us! We walked in unsure and discouraged but walked out with a beautiful new truck! Payne Chrysler Dodge Jeep is forever our go to now.
07/18/2026
Steve and Lupe Richardson
Dede is the best sales person I have ever dealt with and the sales manager Nathan and the new office manager Justin Garcia are good men and will go above and beyond to keep customers happy nothing but, props thanks guys.
07/13/2026
Maxine Maldonado
I have been in the car business 20+ years and know the ins and outs of car buying. Honestly it can be overwhelming but let me tell you out of all the cars I have purchased I have never been as happy and confident as I am right in this moment. I did everything remotely as I live in the valley and was taken care of with the upmost respect. From my experience with my Salesman, Leo, to signing with Finance, and just being welcomed into the dealership when I arrived to pick up my new car was smooth and flawless. I literally arrived around 7:30 and was gone by 8:15. The team at Payne CDJR Alice is THE BEST. I am thrilled to become part of the Payne Alice CDJR Family!!!
05/30/2026
Gloria Garza
Service was friendly, courteous and very professional. They kept us informed on the work in progress and gave us options on how to proceed to resolve our automotive issues.
04/26/2026
SamDuncanII
Dee Dee my sales person was amazing ! I told her what I was looking for and she definitely delivered ! They were very straightforward with the pricing and my trade in value and we didnt have to hassle with any back and forth stuff . I was in and out in a little under 3 hrs . Payne CJDR in Alice was definitely worth the drive !
04/03/2026
Donna Hernandez
I worked with Crissy who is very professional, courteous, knowledgeable and gets the job done in a timely manner and should an issue arise she is on top of it and notifies me right away..
03/25/2026