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Customer Recommendations

We know that we are not being graded on effort here, only on results. We work hard everyday to make sure that our customers have the best experience possible, but if there is some place that we can improve or something that we can do better, then we want you to tell us about it.

If you are looking to hear what other people are saying about us and about the services that we provide, then all you have to do is look below. We can talk about ourselves until we are blue in the face, but it is your fellow customer who can sometimes be the true judge of a company.

Yolanda Brydone
I recently visited Ed Payne Dealership in Weslaco, and I must say I was thoroughly impressed. From the moment I walked in, the staff greeted me with kindness and professionalism. Their welcoming attitude immediately put me at ease.They wasted no time in understanding the purpose of my visit and were proactive in addressing my concerns. Its clear that customer satisfaction is a top priority for them. Every interaction was handled with care and efficiency, and they ensured that I felt valued throughout the entire process.If youre looking for a dealership that genuinely cares about its customers and goes above and beyond to tackle any issues, I highly recommend Ed Payne Dealership in Weslaco. Their exceptional service is what I love every time I go for service to my Grand Wagoneer!
01/21/2025
Hector Rodriguez
I've taken my bithe JK And JKU jeeps for radiator thermostat issues. Both times they have left my vehicle in good shape and repaired. Great job
01/20/2025
Jorge A. RiosPerez
Mario Barbosa, really good customer service, he explain everything in detail about my warranty on my 2024 JEEP 4xe.
01/17/2025
Sharon Boyer
The young lady at the reception desk was so helpful and informative. She definitely went above and beyond !
01/15/2025
David & Donita Watkins
We have a new Jeep Grand Cherokee with less than 1,000 miles and a warranty issue. We were 500+ miles away from our purchasing dealer. Ed Payne Service handled the warranty repair promptly and professionally. Mario was our service consultant. He was very courteous and kept us posted on the repairs. Highly recommend this dealership.
01/13/2025
Robert Laugier
Very good service, communicated status of repair
01/10/2025
perla medrano
Customer service is excellent!
01/07/2025
Thomas Nunez
If you want big city deals with a small town feel. Payne Alice is the place to go! Rick helped me get into a 2025 Jeep Compass as a first time buyer! The best people work there. Highly recommend it!
01/01/2025
Dr. Greg Camarillo
My vehicle was well taken care of by the experts at Ed Payne CDJR in Edinburg. Great customer service and a fast turnaround when it comes to regular maintenance.
12/28/2024