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Customer Recommendations

We know that we are not being graded on effort here, only on results. We work hard everyday to make sure that our customers have the best experience possible, but if there is some place that we can improve or something that we can do better, then we want you to tell us about it.

If you are looking to hear what other people are saying about us and about the services that we provide, then all you have to do is look below. We can talk about ourselves until we are blue in the face, but it is your fellow customer who can sometimes be the true judge of a company.

Gloria Garza
Service was friendly, courteous and very professional. They kept us informed on the work in progress and gave us options on how to proceed to resolve our automotive issues.
04/26/2026
SamDuncanII
Dee Dee my sales person was amazing ! I told her what I was looking for and she definitely delivered ! They were very straightforward with the pricing and my trade in value and we didnt have to hassle with any back and forth stuff . I was in and out in a little under 3 hrs . Payne CJDR in Alice was definitely worth the drive !
04/03/2026
Donna Hernandez
I worked with Crissy who is very professional, courteous, knowledgeable and gets the job done in a timely manner and should an issue arise she is on top of it and notifies me right away..
03/25/2026
Ruby Lozoya
Great experience at the dealership! They took care of my car, and I'm back on the road feeling good. Service was efficient and friendly.
03/24/2026
Julianna Veliz
I had a really great experience here and highly recommend working with Dede! She helped me purchase my first vehicle back in 2019, and I was very happy with that experience. Now she's done it again, and I'm very happy with my new vehicle. This time she helped us trade in that vehicle and purchase a new one, and she made the whole process quick and easy. Dede really took the time to listen to what I was looking for. Based on what I wanted, she narrowed it down to a couple of options that fit my needs and wants, and we were able to test drive those. That made the decision process much easier. She was very informative about the features and options on each vehicle and was clearly very knowledgeable. She was also attentive and accommodating, making sure we were comfortable throughout the whole process. In my opinion, Dede is a great salesperson who genuinely cares about helping her customers. I’m very happy with my experience and would definitely recommend asking for her if you're looking to buy a vehicle!
03/05/2026
Mari Garza
Great service no hassle at all and everything over all was awesome since the first time I walked in to the service department every employee that made contact with were friendly. Thank you so much!
03/02/2026
Jorden Vega
Awesome place to get a car from- AJ, Lupe and Dede were great people to deal with and made the entire process a breeze! The customer service is above and beyond here for sure!
08/02/2025
Yolanda Brydone
I recently visited Ed Payne Dealership in Weslaco, and I must say I was thoroughly impressed. From the moment I walked in, the staff greeted me with kindness and professionalism. Their welcoming attitude immediately put me at ease.They wasted no time in understanding the purpose of my visit and were proactive in addressing my concerns. Its clear that customer satisfaction is a top priority for them. Every interaction was handled with care and efficiency, and they ensured that I felt valued throughout the entire process.If youre looking for a dealership that genuinely cares about its customers and goes above and beyond to tackle any issues, I highly recommend Ed Payne Dealership in Weslaco. Their exceptional service is what I love every time I go for service to my Grand Wagoneer!
01/21/2025
Hector Rodriguez
I've taken my bithe JK And JKU jeeps for radiator thermostat issues. Both times they have left my vehicle in good shape and repaired. Great job
01/20/2025