2023 Jeep Grand Cherokee L Limited

Leo in Sales has gone above and beyond to ensure we found the right vehicle for our needs (Jeep). He also worked to facilitate with Murdochs Trailer getting our hitch and receiver installed. Murdochs was also wonderful to work with!

I would definitely recommend this place, I had an amazing experience all I did was text Nate tell him what I needed and I didn\'t even had to go sit all day and wait. He text back saying you are approved for this one and let me tell you you can trust him that he will offer you the best. He went above and beyond my expectations. Joanne helped me with paperwork and was even waiting for me outside when I got there. Very friendly and professional. I give them 10 Blessings

I highly recommend Payne Alice. Leo and Jose were great during the order and purchase process of my Rubicon Rockslide Edition

They literally made the impossible, possible for us! We walked in unsure and discouraged but walked out with a beautiful new truck! Payne Chrysler Dodge Jeep is forever our go to now.

Dede is the best sales person I have ever dealt with and the sales manager Nathan and the new office manager Justin Garcia are good men and will go above and beyond to keep customers happy nothing but, props thanks guys.

I have been in the car business 20+ years and know the ins and outs of car buying. Honestly it can be overwhelming but let me tell you out of all the cars I have purchased I have never been as happy and confident as I am right in this moment. I did everything remotely as I live in the valley and was taken care of with the upmost respect. From my experience with my Salesman, Leo, to signing with Finance, and just being welcomed into the dealership when I arrived to pick up my new car was smooth and flawless. I literally arrived around 7:30 and was gone by 8:15. The team at Payne CDJR Alice is THE BEST. I am thrilled to become part of the Payne Alice CDJR Family!!!

Service was friendly, courteous and very professional. They kept us informed on the work in progress and gave us options on how to proceed to resolve our automotive issues.

Dee Dee my sales person was amazing ! I told her what I was looking for and she definitely delivered ! They were very straightforward with the pricing and my trade in value and we didnt have to hassle with any back and forth stuff . I was in and out in a little under 3 hrs . Payne CJDR in Alice was definitely worth the drive !

I worked with Crissy who is very professional, courteous, knowledgeable and gets the job done in a timely manner and should an issue arise she is on top of it and notifies me right away..

Great experience at the dealership! They took care of my car, and I'm back on the road feeling good. Service was efficient and friendly.

I had a really great experience here and highly recommend working with Dede! She helped me purchase my first vehicle back in 2019, and I was very happy with that experience. Now she's done it again, and I'm very happy with my new vehicle. This time she helped us trade in that vehicle and purchase a new one, and she made the whole process quick and easy. Dede really took the time to listen to what I was looking for. Based on what I wanted, she narrowed it down to a couple of options that fit my needs and wants, and we were able to test drive those. That made the decision process much easier. She was very informative about the features and options on each vehicle and was clearly very knowledgeable. She was also attentive and accommodating, making sure we were comfortable throughout the whole process. In my opinion, Dede is a great salesperson who genuinely cares about helping her customers. I’m very happy with my experience and would definitely recommend asking for her if you're looking to buy a vehicle!

Great service no hassle at all and everything over all was awesome since the first time I walked in to the service department every employee that made contact with were friendly. Thank you so much!

Awesome place to get a car from- AJ, Lupe and Dede were great people to deal with and made the entire process a breeze! The customer service is above and beyond here for sure!

I recently visited Ed Payne Dealership in Weslaco, and I must say I was thoroughly impressed. From the moment I walked in, the staff greeted me with kindness and professionalism. Their welcoming attitude immediately put me at ease.They wasted no time in understanding the purpose of my visit and were proactive in addressing my concerns. Its clear that customer satisfaction is a top priority for them. Every interaction was handled with care and efficiency, and they ensured that I felt valued throughout the entire process.If youre looking for a dealership that genuinely cares about its customers and goes above and beyond to tackle any issues, I highly recommend Ed Payne Dealership in Weslaco. Their exceptional service is what I love every time I go for service to my Grand Wagoneer!

I've taken my bithe JK And JKU jeeps for radiator thermostat issues. Both times they have left my vehicle in good shape and repaired. Great job

Mario Barbosa, really good customer service, he explain everything in detail about my warranty on my 2024 JEEP 4xe.

The young lady at the reception desk was so helpful and informative. She definitely went above and beyond !

We have a new Jeep Grand Cherokee with less than 1,000 miles and a warranty issue. We were 500+ miles away from our purchasing dealer. Ed Payne Service handled the warranty repair promptly and professionally. Mario was our service consultant. He was very courteous and kept us posted on the repairs. Highly recommend this dealership.

Very good service, communicated status of repair

Customer service is excellent!